Terms and conditions of Sale
By placing an order, signing an order form or depositing funds/full payment into our bank account, the customer acknowledges that these terms and conditions have been read and are accepted.
Quotations are valid for 14 days. A new quotation may be required after this time period.Payment for installation orders. A deposit of 50% is required at the time of placing the order and production will not commence until funds are cleared into our bank account.
The balance outstanding is required before an installation appointment can be booked.
Payment for pick-up, courier orders. Full payment will be required on all orders to picked up or couriered out before manufacturing can commence.
Cancellation of an order
If you want to cancel your order and manufacture has already begun, no refund will be payable.
Transfer of Title
Title of the product passes to the customer only after full payment has been received.
Measurements taken by customer
If you provide your own measurements, accuracy of the measurements is fully the responsibility of the customer and any rework due to mis-measure is entirely at the customers expense.
Measurements taken by No1Blinds staff
We take full responsibility for any mis-measures done by a No1Blinds sales representative. However it is the customers responsibility to ensure the right amount of blinds and types of blind are on the quotation before they accept it – either by signing at time of quotation or by making deposit/payment in full.
We use our own techniques styles and specifications to manufacture blinds to a standard. Anyadditional customisations required by the customer must be agreed in writing before either deposit or full payment is made.
Installation by No1Blinds
It is the customers responsibility to remove existing tracks and window coverings before the time of installation. If windows are inaccessible for installation at time of appointment, blinds will be returned to the factory and it is the customers responsibility to collect and install them. Any additional visits by us will incur a call out fee of $115 including GST plus $75 per 15 minutes of time taken to install. Payment will be required before new installation date can be booked. Time taken to install will be estimated by us and charged accordingly.If you need to cancel your installation appointment, you must do so more than 24 hours in advance via email to firstname.lastname@example.org.The person taking delivery of the goods must be there at time of installation and sign to say they have received them in good condition and in accordance with the order made. No responsibility can be taken after by No1Blinds for damage.
We endeavour to manufacture and deliver blinds to the address you provide as soon as possible after your order has been placed and funds have cleared into our account. We aim to complete your blinds within 5 – 15 working days from the date of receipt of cleared funds. However, this is an estimate only and we take no liability if we are unable to meet the date estimated.Courier of blindsWhen you have decided to have your blinds delivered by courier we will do our best to pack them in a way that protects them for normal courier transport. If for any reason your blinds are damaged in transit via this delivery method, we take no responsibility for damage or loss once they are handed over to a third party as we have no control. However, we will provide you with the tracking number for you to track your delivery. We generally use Fast Way for blinds under 2.4m and Mainfreight for blinds 2.4m and over but reserve the right to use a freight company of similar standard where necessary to get the blinds to you as quickly as possible to your designated address.
Out of square windows
We take no responsibility for ‘out of square windows’ as our blinds are manufactured square.SupplySupply of blinds is subject to the availability of materials and exact colour match of fabrics used will be matched to the best of our ability.
We take no responsibility for any damage to property. Upmost care will be taken at all times and where there may be risk or damage to your property you will be advised.
The fabric on your blinds are covered by an unsurpassed 10 year warranty against fade.
Wooden blinds are covered by a 3 year warranty, however this is void if the blinds are housed in an excessively damp or wet area.
25mm Aluminium venetian blinds are covered by a 3 year warranty. If a defect arises within the warranty period you can return them to us at your own cost. We will either repair or replace the blind free of charge. However, once the defect becomes apparent it is your responsibility to cease using the blind and return it to us.
Where the blind is kept in use and further damage is incurred, repairs will be at your cost.
No1Blinds is liable for any loss, damage or injury incurred by you or another person up to the value of the blind supplied and in accordance with the laws of New Zealand.